Welcome to KIRA MATTRESSES. Your privacy is extremely important to us, and we are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or interact with our services.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information to improve our services and user experience:

a. Personal Information

These include details you voluntarily provide:

  • Name

  • Email address

  • Phone number

  • Billing / Shipping address

  • Any information submitted via contact forms

b. Non-Personal Information

Collected automatically when you browse our site:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Cookies & tracking data

This helps us analyze website performance and improve user experience.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products/services

  • Improve our website, products, and customer support

  • Send updates, offers, or promotional messages (only if you opt in)

  • Respond to customer inquiries and provide support

  • Ensure smooth website functionality and security

  • Personalize user experience

We never sell your information to any third-party company.

3. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember your preferences

  • Improve page loading and navigation

  • Analyze website performance

  • Display relevant ads or recommendations

You can disable cookies anytime through your browser settings, but some features may not work properly.

4. Sharing Your Information

We only share your data with:

  • Trusted service providers (payment processors, delivery partners, analytics tools)

  • Legal authorities when required by law

  • Third-party platforms only to complete your purchase or request

We ensure all third parties follow strict confidentiality and security standards.

5. Data Protection & Security

We use advanced security measures to protect your information, including:

  • Encrypted connections (SSL)

  • Secure payment gateways

  • Regular security audits

  • Restricted access to personal data

While we do our best to protect your information, no online platform is 100% secure. However, we take every precaution to keep your data safe.

6. Your Rights & Choices

You have full rights over your personal information, including the right to:

  • Access the data we store

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of promotional emails

  • Disable cookies or tracking

You may contact us anytime to exercise these rights.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to read their policies before engaging with them.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 years. If we learn that a child’s data has been collected, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

 

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